Privacy Policy

Effective Date: 01/11/2024

At Tikko , we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://tikko.co.uk.

1. Information We Collect

We collect information to provide and improve our services. The types of data we collect include:

• Personal Information: When you contact us or sign up for services, we may collect your name, email address, phone number, and company information.
• Usage Data: We collect information about your interactions with our website, such as IP addresses, browser types, and pages visited. This helps us improve the website experience.
• Cookies and Tracking Technologies: We use cookies to personalize your experience, analyse usage patterns, and deliver relevant content. See our Cookie Policy for more details.

2. How We Use Your Information

We may use your information for the following purposes:

• Service Delivery: To provide you with information, products, or services that you request from us.
• Communication: To respond to inquiries, provide support, or send updates about our services.
• Improvement and Personalization: To analyse and improve the functionality of our website and tailor it to your preferences.
• Compliance and Legal Obligations: To comply with legal requirements and protect our rights and interests.

3. Legal Basis for Processing Your Information

We process personal data under the following legal bases:

• Consent: Where you have provided explicit consent, such as for marketing communications.
• Contractual Necessity: To fulfill our obligations in providing requested services.
• Legitimate Interests: For analytics, site improvements, and fraud prevention.

4. How We Share Your Information

We do not sell or lease your personal data. We may share data in limited cases, including:

• Service Providers: With trusted third-party providers who support our services (e.g., hosting, analytics).
• Legal Compliance: When required by law or to protect our legal rights.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have rights regarding your personal data:

• Access: You may request a copy of the data we hold about you.
• Rectification: You can ask us to correct any inaccurate data.
• Deletion: You may request that we delete your data, subject to legal retention requirements.
• Objection: You may object to the processing of your data for certain purposes.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@tikko.co.uk

6. Security of Your Data

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is entirely secure; we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies to improve your experience. You can control cookie preferences in your browser settings. For more details, refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date."

9. Contact Us

For questions or to exercise your data rights, please contact us